Tekkie Help is a Singapore based Private Limited Company that provides onsite IT support and is dedicated to helping people make the most of their technology.
Founded in 2012 by British couple Bo and Sarah Pinel, Tekkie Help was created to help people who need support with their technology. Whether it is because they’re frustrated with trying to get it to do what they want, baffled with how it works or simply do not have the time to get it going. Our objective is to take the hassle out of their technology and get it all working for them in the most effective and efficient way.
Each member of our highly skilled and experienced team are dedicated to making life as easy for you as possible so that you can enjoy the benefits that the very latest technology can deliver.
In 2017 Tekkie Help created a sister Company “Tekkie Help.Biz” which is focused on providing IT support to small & medium sized businesses.
For us, it is all about delivering excellent customer service and at the same time resolving people’s issues with their IT.”
We provide onsite support for people at home, as well as small and medium sized businesses. We have a team of experienced and friendly Tekkie Specialists with different specialisations, so there’s always an ‘expert’ on hand.” Bo
In January 2019, Tekkie Help was voted a Gold Winner in the Expat Living Reader’s Choice Awards 2019 in theBest IT Support / Services category.
Tekkie Help won the Best Innovative Business Award in The Finder Expatpreneur Awards 2019.
Why choose Tekkie Help
Excellent credentials and experience
We are an award winning, professional, technically savvy and highly experienced team, dedicated to delivering the best service.
One stop holistic technology support service
We are able to deal with a diverse range of technology ranging from mobiles and computers to cameras and home entertainment theatres.
We take the hassle out of technology
We aim to get our customer’s equipment and software functioning in the most effective and efficient way possible. Once we have completed an assignment, we walk our customers through the steps they can take to keep everything running smoothly in the future.
We understand that data and equipment are extremely precious to our customers and so we treat it with the upmost care, respect and discretion.
Competitively priced expertise
Specialised knowledge and expertise delivered in a friendly and understandable way is not cheap. However, we believe our pricing structure is reasonable and fair and we always endeavour to agree our charges with you before we start work.
We pride ourselves on our personal approach to customer service. We are able to tailor solutions to meet individual requirements and deliver solutions with excellent customer service.
Love this company. Vinod was amazing - on time, came twice, did three times more than I thought anyone could to help me and didn't make me feel like an idiot in the process. Vinod was patient, very knowledgable and even gave suggestions on ways to save money on cost for space. I only wish I found him and Tekkie Help sooner! I highly recommend.
Amazingly prompt efficient service to repair our internet following our recent need to upgrade to StarHub Fibre. Jasper who was our technician is both highly skilled and knowledgeable. Extremely nice and client friendly he explained all steps that he took along the way to repair and improve our layout in simple terms.
5 star service, from technically challenged! I employed Tekkie Help to assist with the installation of a mac. I was the lucky winner of a computer at a silent auction recently, as a creative but with very limited personal experience in the tech world. I reached out for assistance, with the transferring of files from Dell to Mac, also purchased a new whiz bang wireless printer through Tekkie. The staff arrived on time with all the bells and whistles. Not only do I have an amazing new set up, the guys from Tekkie were able to reuse my old system in my helpers room, she now has her on computer. Winners all around, incredible service, beyond highly recommended, wonderful business amazing staff. Well done and thank you tekkie help!
I would like to say a big THANK YOU to all of you at TEKKIE HELP 🙂 you are helpful, kind, patient and understanding with my lack of technology abilities. The computers are going really well and running smoothly. I love the service I get from your company. I can't remember the name of the young man that comes to my home but he is so incredible. Explains everything so clearly and helps me learn everything he is very good at his job.
Effortless assistance - they come in and sort the multiple problems and I can stop wasting my time trying! Worth every penny!