Tekkie Help is a Singapore based Private Limited Company that provides onsite IT support and is dedicated to helping people make the most of their technology.
Founded in 2012 by British couple Bo and Sarah Pinel, Tekkie Help was created to help people who need support with their technology. Whether it is because they’re frustrated with trying to get it to do what they want, baffled with how it works or simply do not have the time to get it going. Our objective is to take the hassle out of their technology and get it all working for them in the most effective and efficient way.
Each member of our highly skilled and experienced team are dedicated to making life as easy for you as possible so that you can enjoy the benefits that the very latest technology can deliver.
In 2017 Tekkie Help created a sister Company “Tekkie Help.Biz” which is focused on providing IT support to small & medium sized businesses.
In January 2019, we were honoured and delighted to be voted a Gold Winner in the Expat Living Reader’s Choice Awards 2019 in theBest IT Support / Services category.
For us, it is all about delivering excellent customer service and at the same time resolving people’s issues with their IT.”
We provide onsite support for people at home and small businesses. We have multiple Tekkie Specialist with different specialisations, so there’s always an ‘expert’ on hand.” Bo
Why choose Tekkie Help
Excellent credentials and experience
We are a professional, technically savvy and highly experienced team, dedicated to delivering the best service.
One stop holistic technology support service
We are able to deal with a diverse range of technology ranging from mobiles and computers to cameras and home entertainment theatres.
We take the hassle out of technology
We aim to get our customer’s equipment and software functioning in the most effective and efficient way possible. Once we have completed an assignment, we walk our customers through the steps they can take to keep everything running smoothly in the future.
We understand that data and equipment are extremely precious to our customers and so we treat it with the upmost care, respect and discretion.
Competitively priced expertise
Specialised knowledge and expertise delivered in a friendly and understandable way is not cheap. However, we believe our pricing structure is reasonable and fair and we always endeavour to agree our charges with you before we start work.
We pride ourselves on our personal approach to customer service. We are able to tailor solutions to meet individual requirements and deliver solutions with excellent customer service.
Effortless assistance - they come in and sort the multiple problems and I can stop wasting my time trying! Worth every penny!
Great service & even better that you don't have to leave your house to receive it! Will definitely use them again if the need arises.
With 2 teenagers and a home office we needed our WiFi operating at full strength. Tekkie Help's optimisation service got it working on every floor and even overcame the 'signal shield' of our poured concrete walls.
We had what we thought were enormously complex home networking issues - lots of devices, different networks, etc. - and the Tekkie Help technician calmly and competently got things sorted. A month later and no issues to report! Thanks Tekkie Help!
We live in a shophouse and connectivity on our wifi was temperamental. Rao recommended, installed and tested routers so we now have a reliable wifi, as well as setting up the network printer and on a later occasion, getting a new laptop operational with data migration, email etc. Thanks Tekki help – glad we have found you for our ongoing domestic IT maintenance.