Tekkie Help is a Singapore based Private Limited Company that provides onsite IT support and is dedicated to helping people make the most of their technology.
Founded in 2012 by British couple Bo and Sarah Pinel, Tekkie Help was created to help people who need support with their technology. Whether it is because they’re frustrated with trying to get it to do what they want, baffled with how it works or simply do not have the time to get it going. Our objective is to take the hassle out of their technology and get it all working for them in the most effective and efficient way.
Each member of our highly skilled and experienced team are dedicated to making life as easy for you as possible so that you can enjoy the benefits that the very latest technology can deliver.
In 2017 Tekkie Help created a sister Company “Tekkie Help.Biz” which is focused on providing IT support to small & medium sized businesses.
For us, it is all about delivering excellent customer service and at the same time resolving people’s issues with their IT.”
We provide onsite support for people at home and small businesses. We have multiple Tekkie Specialist with different specialisations, so there’s always an ‘expert’ on hand.” Bo
Why choose Tekkie Help
Excellent credentials and experience
We are a professional, technically savvy and highly experienced team, dedicated to delivering the best service.
One stop holistic technology support service
We are able to deal with a diverse range of technology ranging from mobiles and computers to cameras and home entertainment theatres.
We take the hassle out of technology
We aim to get our customer’s equipment and software functioning in the most effective and efficient way possible. Once we have completed an assignment, we walk our customers through the steps they can take to keep everything running smoothly in the future.
We understand that data and equipment are extremely precious to our customers and so we treat it with the upmost care, respect and discretion.
Competitively priced expertise
Specialised knowledge and expertise delivered in a friendly and understandable way is not cheap. However, we believe our pricing structure is reasonable and fair and we always endeavour to agree our charges with you before we start work.
We pride ourselves on our personal approach to customer service. We are able to tailor solutions to meet individual requirements and deliver solutions with excellent customer service.
Excellent service! Just moved to Singapore & into our apartment. I was having problems connecting my Sonos system & within 24 hours Tekkie Help was there & solved my problem. They are now on speed dial!
I had two great experiences with Jasper, and I have resolved to not think of calling as a "last resort" but rather as something that is just a basic part of life now (like going to the dentist!). I need to just schedule this every 6 months or so to stay on top of life (because life is all connected to tech now, isn't it?). We identified so many more issues than what I initiated called about.
Thank you, Vinod, Sarah and team for your prompt response to our requests and in providing useful and honest information, and right solutions to our connectivity, and computer issues. We look forward to dealing with you again soon.
Excellent service – collected and delivered to my home which was a bonus. On time, excellent knowledge – problems solved quickly and efficiently. I would recommend.
Very happy with the service from the team at Tekkie Help. Thought Simon went above and beyond to the get the job done. Thanks v much!