Monthly support plans

Continuous support for today’s busy people

Most people have to deal with technology problems in their home and place of work on a regular basis. Often these issues waste valuable time and reduce productivity. For a small monthly charge, Tekkie Help will be on-hand to provide the help you need, when you need it. Support can be provided over the phone in the first instance and, if necessary, a Tekkie Specialist will visit your premises, just as soon as we can get one there, to resolve your problem and allow you to get on with your life.

The benefits of our support plans include:

  • 10% discount on standard hourly rates
  • Peace of mind that your technology will have a routine health check
  • 1 hour of free remote and telephone support per support plan period (i.e. per 1, 2 or 3 months)
  • Priority booking with  same or next day response times
  • Our plan can be tailored to your specific needs

Call us now on +65 81138682 to find out more about how we can help.

Tekkie Help support packages: Price including 1 visit charge *
1 hour support every 1,2 or 3 months – paid in full every 6 months in advance S$125
2 hours support every 1,2 or 3 months – paid in full every 6 months in advance S$208
3 hours support every 1,2 or 3 months – paid in full every 6 months in advance S$288
4 hours support every 1,2 or 3 months – paid in full every 6 months in advance S$369
Small business support From $110 per hour
Premium small business support From $100 per hour

* Our visit charge is $35. Additional visits will be chargeable and payable on site.  Additional hours, over and above the agreed plan will be charged at $90 per hour for residential customers. Please refer to the Pricing section for further information.