Peace of mind that your precious memories and data are protected

Everyday we use our smartphones, computers and tablets to create irreplacable digital memories and data. What would you do if you lost your lifetime of photos, all your phone contacts, email history and work documents?

Did you know that 30% of people have never backed up? Data loss can happen at any time as a result of hardware or system malfunctions, human error, software corruption, computer viruses, natural diasters and theft/ loss.

A backup is your insurance policy against such data loss. Just like any type of insurance, it protects you from disasters. A backup of your computer, smart phone or tablet, protects you from losing your personal and most precious memories and data, so you can restore any time.

Not sure how to backup your devices? We have a team of highly experienced Tekkie Specialists who can help you to create and deploy a robust backup system for your data.

Some of the things we can help with:

  • Creating robust backup plans
  • Set up Cloud solutions (iCloud, DropBox, GoogleDrive etc)
  • Install and configure Network Attached Storage devices (NAS) – Synology, QNAP
  • External hard drive set up

For onsite support, Tekkie Help is $180 for the first hour and $130 for each subsequent hour (inclusive of GST).  Please refer to the Pricing section for further information.

Lost your data? Don’t panic, we can help

It is all very well saying that you should have had a backup. You wouldn’t be reading this if you did! If you are in the unfortunate position that your storage device has failed, don’t panic just yet. We have highly experienced Data Recovery experts within our team who can help to recover data from all kinds of data storage media including computer hard disk drives, SSDs, USB memory sticks, camera SD cards, RAID arrays and mobile phones.

In the event that the disk has bad physical damage, we can engage our partner, Kroll On Track, one of the world’s leading data recovery experts. They will use highly specialized techniques and open up your device in a sterile “clean room” to give you the highest chance of success.

Some of the things we can help with:

  • Data recovery of hard disk drives – internal and external
  • Data recovery of SSDs
  • Data recovery of camera SD cards
  • 100% genuine ‘No Data, No Charge’ Policy if Tekkie Help are not able to recover any data (any visit charges will be chargeable)
  • Facilitate the process of data recovery with specialist experts

Tekkie Help data recovery services are between $400-900 depending on the severity of of the damage to the media storage device. In the event that we are unable to recover any data there will be no charge. Should we be able to recover the data and you choose not to proceed, there is a $100 diagnostic charge.

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